Record Retention Policy
Overview
We retain data only as long as necessary for business operations and legal compliance.
User Accounts
Active account data is retained indefinitely to provide service history. You may request account deletion at any time, subject to retention required for financial audits.
Financial Records
In accordance with tax laws, transaction records, invoices, and payment history are retained for a minimum of 7 years.
Communication Logs
Messages and consultation logs regarding disputes are retained for 2 years. Routine logs may be purged periodically to optimize system performance.